Outage Information

Report an Outage

Online

Log in to your SmartHub account to report an outage online. To report an outage through your smartphone or tablet, you can download the SmartHub app.

Never email outages. Emails are not monitored or checked 24/7.

Phone

Call the cooperative's office at 513-867-4400 or 800-255-2732.


Outage Map

For the most up-to-date outage information, view our outage map here.


Storm Tips

For tips on how to prepare for a storm and/or an extended power outage, please click here.


Safety

The safety of members and employees is extremely important to the cooperative. Please visit our safety page for important information related to outages.