Outage Information
Report an Outage
Online
Log in to your SmartHub account to report an outage online. To report an outage through your smartphone or tablet, you can download the SmartHub app.
Never email outages. Emails are not monitored or checked 24/7.
Phone
Call the cooperative's office at 513-867-4400 or 800-255-2732.
Outage Map
For the most up-to-date outage information, view our outage map here.
Storm Tips
For tips on how to prepare for a storm and/or an extended power outage, please click here.
Safety
The safety of members and employees is extremely important to the cooperative. Please visit our safety page for important information related to outages.
Planned Outages
The equipment that delivers power to your home sometimes needs to be repaired or replaced. Planned outages increase safety and reliability.