Report an Outage


Log in to your SmartHub account to report an outage online. To report an outage through your smartphone or tablet, you can download the SmartHub app. Please note: Outage reporting is currently down on the iOS version of the SmartHub app. iOS users can continue to report outages through SmartHub on a web browser. We apologize for the inconvenience.

Never email outages.


Call the cooperative's office at 513-867-4400 or 800-255-2732.

Outage Map

For the most up-to-date outage information, view our outage map here.