HOW CAN WE HELP YOU TODAY?

In all emergencies or dangerous situations call 911.

In the event of a power outage or other emergency (e.g. leased water heater emergency), an after-hours on-call crew is available 24 hours a day, 7 days a week.

For general inquiries, comments or questions related to billing, payment, or account information please contact our Member Services team using any of the following methods:



Use the form below to submit an email.



Call us at 513-867-4400 or 800-255-2732.

Contact Us

Please do not use this form for power outages or other emergencies.

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 OFFICE HOURS 
Monday through Friday
7:30 a.m. - 4:30 p.m.


 OFFICE & MAILING ADDRESS 
3888 Stillwell Beckett Road
Oxford, Ohio 45056


 2024 OFFICE CLOSED DATES 
Monday, January 1
Monday, May 27
Thursday, July 4
Monday, September 2
Thursday, November 28
Friday, November 29
Tuesday December 24
Wednesday, December 25


 QUICK LINKS 
Preliminary Membership Application
Stop Service
Dusk-to-Dawn Light Repair Request
Update My Personal Information
Budget Billing