HOW CAN WE HELP YOU TODAY?

In all emergencies or dangerous situations call 911.

In the event of a power outage or other emergency (e.g. leased water heater emergency), an after-hours on-call crew is available 24 hours a day, 7 days a week.

For general inquiries, comments or questions related to billing, payment, or account information please contact our Member Services team using any of the following methods:



Use the form below to submit your question.



Call us at 513-867-4400 or 800-255-2732.

Contact Us

Please do not use this form for power outages or other emergencies.

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 OFFICE HOURS 
Monday through Friday
8 a.m. to 5 p.m.


 OFFICE & MAILING ADDRESS 
3888 Stillwell Beckett Road
Oxford, Ohio 45056


 QUICK LINKS 
Preliminary Membership Application
Stop Service
Dusk-to-Dawn Light Repair Request
Update My Personal Information
Budget Billing


 2022 OFFICE CLOSED DATES 
Monday, May 30
Monday, July 4
Monday, September 5
Thursday, November 24
Friday, November 25
Friday, December 23
Monday, December 26