Government Assistance

Home Energy Assistance Program (HEAP)

The Home Energy Assistance Program (HEAP) is a federally funded program that provides eligible Ohioans assistance with their home energy bills. This one-time benefit is applied directly to the customer’s utility bill or bulk fuel bill.

Ohioans with a household income at or below 175 percent of the federal poverty guidelines are eligible for the program.

The HEAP is administered on the local level by community action agencies that serve one or more counties.

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Summer Crisis Program

The Home Energy Assistance Summer Crisis Program provides a one-time benefit to eligible Ohioans with cooling assistance during the summer months. The program runs from July 1 to August 31.

The focus of the Summer Crisis Program is to provide bill payment assistance for persons 60 years of age and older or those with a certified medical condition.

Ohioans with a household income at or below 175 percent of the federal poverty guidelines and have a member of the household who is at least 60 years old or can provide physician documentation that cooling assistance is needed for a household member's health are eligible for the program.

The Summer Crisis Program is administered on the local level by community action agencies that serve one or more counties.

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Winter Crisis Program

The Home Energy Assistance Winter Crisis Program (HEAP Winter Crisis Program) helps income eligible Ohioans that are threatened with disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank maintain their utility service. The program runs from November 1 until May 1.

Ohioans with a household income at or below 175 percent of the federal poverty guidelines that are facing disconnection, have been disconnected or have less than a 25 percent supply of bulk fuel in their tank are eligible for the program.

The Winter Crisis Program is administered on the local level by community action agencies that serve one or more counties.

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Home Weatherization Assistance Program (HWAP)

The Home Weatherization Assistance Program (HWAP) provides eligible Ohioans with assistance to improve the energy efficiency of their homes and reduce their energy costs. Ohioans participating in the HWAP will receive a home inspection to identify the services necessary to improve their home’s energy efficiency. Services are provided through local agencies in each county.

Ohioans with a household income at or below 200 percent of the federal poverty guidelines are eligible for the program.

Priority is given to Ohioans who are older than age of 60, those with disabilities, those with children in the home, and households with a high energy usage and/or burden. All families who have received assistance any time during the last 12 months under Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF), or Home Energy Assistance (HEAP) (does not include Emergency HEAP) are automatically income eligible for weatherization services.

The HWAP is administered on the local level by community action agencies that serve one or more counties.

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